Subscription Policy

Our subscription service is designed to provide you with convenience and savings while ensuring you never run out of your favorite kratom products. Below, you’ll find the details of our subscription policy:

How It Works:

To take advantage of our subscription program, begin by selecting the products you wish to receive regularly. Once you have chosen your products, simply opt for the “Subscribe and Save” option, which automatically provides a 15% discount on every recurring order. You will then have the flexibility to customize your delivery schedule, choosing a frequency that best suits your needs. Delivery options include every 2, 4, 6, or 8 weeks.

Managing Your Subscription:

Managing your subscription is simple and user-friendly. You can pause, or cancel your subscription at any time directly through your account dashboard. If you encounter any issues or require additional assistance, our customer support team is readily available to help via email or phone.

Cancellation Policy:

We understand that your needs may change, which is why we allow you to cancel your subscription at any time without incurring any penalties. To cancel, you can log in to your account, navigate to the subscription section, and follow the prompts to complete the cancellation process. Alternatively, our customer support team can assist you with this process if needed.

Terms:

The 15% discount will be automatically applied to each recurring order at checkout. Please note that any changes to your subscription, such as updating product selections, pausing or cancelling, must be made at least 24 hours before your next scheduled payment to ensure they are implemented in time. Additionally, refunds for canceled subscriptions are subject to our general refund policy.

We are committed to providing a smooth and convenient subscription experience for all our customers. Should you have any questions or concerns, please do not hesitate to reach out to our friendly and knowledgeable customer support team!